Privacy Policy

Last updated: 1 November 2025

1. Introduction
   IConnect Solution (“we”, “us”, “our”) is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, disclose, transfer, and store your information when you access and use our website (https://www.iconnectsolution.com/) and any of our services (the “Services”).

By visiting or using our website or engaging our Services, you accept and consent to the practices described in this Policy.

2. Scope
   This Policy applies to all personal data collected through the website, mobile apps, offline interactions (such as meetings, events) in connection with our Services, and any other data we collect in connection with our business operations.
3. What information we collect
   We may collect the following categories of information:

• a) Personal Data: Information that identifies or can identify you as an individual, such as your name, e-mail address, postal address, telephone number, company/organisation name, job title, billing/payment information, and any other information you voluntarily provide when contacting us, registering for a service, subscribing to a newsletter, or submitting a form.
• b) Usage / Technical Data: Information about your visit to our website or use of our Services, including your IP address, browser type and version, device identifiers, operating system, pages viewed, time spent on pages, referring/exit pages, click-stream data, and other analytics data.
• c) Cookies and similar technologies: We (and our third-party service providers) use cookies, web beacons, pixel tags, local storage and similar technologies to collect information about your browser/device and usage of our website.
• d) Other information: If you choose to link a social media account or sign-in via third-party services, we may receive certain profile information from those services (subject to your permission).
• e) Sensitive personal data / special categories: Depending on your interaction with us, we may collect sensitive data (for example in a consulting context), but we will collect and process such data only with your explicit consent or as permitted by law.

4. How we use your information
   We process your information for these purposes, which form our legal bases (consent, contract, legitimate interests, compliance with law):

• To provide you with our Services, support, and customer-care.
• To respond to enquiries, requests, and to personalise and improve our website and Services.
• To send you service-related communications, marketing/promotional messages (only if you have opted-in or where permitted by law).
• To maintain and improve our website, conduct analytics and research, detect and prevent fraud or misuse, enforce our terms and policies.
• To comply with legal, regulatory or contractual obligations, or to protect our rights, property, safety or that of others.
• To carry out transactions (billing, payments) and for record-keeping or audit purposes.

5. Disclosure of your information
   We may disclose your personal data to:

• Our group companies, affiliates, contractors, service providers and professional advisers who need it to perform services on our behalf (e.g., hosting, analytics, payment processors) under obligations of confidentiality.
• Third parties in connection with a sale, merger or reorganisation of our business — provided such third party agrees to the terms of this Policy.
• Regulatory / government authorities or courts if required by law, or to protect our legal rights.
• Other parties only with your consent.

We do not sell your personal data to third parties for their own direct marketing use without your explicit consent.

6. Transfer & Storage of Data
   Your data may be transferred to, stored or processed in India and/or other countries where our service providers operate. Wherever your data is processed or transferred, we take reasonable steps to ensure similar levels of protection — for example by contractual safeguards, relying on authorised mechanisms under applicable law, and applying security measures.
7. Cookies and tracking technologies
   Our website uses cookies and similar technologies to distinguish you from other users, remember your preferences, and to analyse site performance. You may configure or disable cookies via your browser settings, but this may affect the usability of some features of the site. Specific cookie categories may include:

• Strictly necessary cookies
• Performance/analytics cookies
• Functional cookies
• Advertising/tracking cookies

We will present cookie-consent information on first use of the site (where applicable by law).

8. Data retention
   We will retain your personal data only for as long as is necessary to fulfil the purposes outlined above, or to comply with legal, regulatory, tax or accounting obligations. After that, we will securely delete or anonymise your data.
9. Security
   We implement appropriate technical and organisational measures to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. We ensure our service providers have similar safeguards in place. However, please note that no internet transmission is totally secure and we cannot guarantee the absolute security of your data.
10. Your rights
    Depending on applicable law, you may have rights such as:

• The right to access and obtain a copy of your personal data.
• The right to rectify or update your personal data.
• The right to erase/-delete your personal data (“right to be forgotten”).
• The right to restrict or object to certain processing of your data (e.g., direct marketing).
• The right to data portability (where applicable).
• The right to withdraw your consent (where processing is based on consent).

To exercise any of these rights, please contact us at the details given below. We will respond within the time-period required by law.

11. Children
    Our website and Services are not directed to children under the age of 18 (“minors”). We do not knowingly collect personal data from minors without verifiable parental consent. If you believe that we have inadvertently collected such data, please contact us and we will take appropriate measures.
12. Third-party links
    Our website may contain links to other websites operated by third parties. We are not responsible for the privacy practices or content of those websites; you should read the privacy policies of each site you visit separately.
13. Changes to this Privacy Policy
    We may update this Policy from time to time, for example to reflect changes in our business or legal/regulatory developments. We will post the revised Policy on our website with the “Last updated” date. Your continued use of the website or our services after changes constitutes your acceptance of the updated terms.
14. Contact Us
    If you have any questions, requests or complaints regarding this Policy or our data-practices, you can contact us at:
    IConnect Solution
    210, SG Shopping Mall, Rohini Sector 9, Delhi 110085
    E-mail: [email protected]
    Telephone: 9810589933

If you are located in India and believe your data protection rights have been violated, you may also contact the relevant data-protection/regulatory authority.